I’m speaking at the European SharePoint Conference 2013 and I’m delighted to be a part of this fantastic gathering of the SharePoint Community, Feb 4-7 2013, in Copenhagen, Denmark. I will also be conducted a session on “Ten Steps to Creating a SharePoint Support Model” aimed at Business Decision Makers and End Users.
Ten Steps to Creating a SharePoint Support Model
There is nothing like a smoothly running SharePoint support environment – but is that possible? In creating a great support SharePoint environment helps foster great user adoption and great SharePoint champions. This presentation attempts to show a strategic approach where the questions to be answered on how to build a true support model for SharePoint be based on ‘What has to happen, why and where’?, and attempts to describe a basic support model of ten key steps; from knowing what resources make up your SharePoint environment to keeping in contact with customers
I am speaking alongside renowned experts on SharePoint as well as sharing the stage with some of Microsoft’s product team from Redmond covering Search, Apps, Social, Cloud, Project, Migration & Upgrade, Governance and much more.
With over 110 SharePoint sessions, keynotes, hands on labs, SharePoint Shootouts, ask the experts, community lounge, tutorials, Europe’s largest SharePoint focused expo, SharePints, parties, meetings, networking events, competitions and more…. this is a MUST attend event for all SharePoint enthusiasts! Check out the full Conference Programme to see all sessions and topics that are being covered by myself and many others.